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Managing your Hynetflex Account

Managing your Hynetflex doesn't get any easier than this! You can now manage your account using the MTN Data Portal or MyMTN App, anyone that suits your lifestyle.

Using the MTN Data Portal

In order to use the MTN Data portal to manage your Hynetflex i.e register and update your details, all you have to do is follow this easy processes.

  • Login to http://datareset.mtnonline.com with your MTN phone number and select either “alternate number” or “email address” for OTP receipt.
  • Upon login, update your alternative phone number and email address (applicable only to first-time users).
  • The details you provide in step 3 above will be used to engage you on subsequent notifications.
  • You can link your primary phone number with your HyNetflex number on the “Add Number” tab.
  • You will be required to supply the OTP received on the number being linked. Once done, the new number profile is created and the linking is completed. You can then switch to the number you wish to manage and subscribe to data bundles.

To Subscribe to Data Bundles Using MTN Data Portal

  • Scroll down to the bottom of the portal.
  • Click “Router/Business Plans.”
  • Select a data plan of your choice.

Using MyMTN App

In order to use the MyMTN App to manage your Hynetflex i.e register and update your details, all you have to do is follow this easy processes.

  • Download MyMTN App from your device’s online store.
  • Login and go to the menu page to Add Number to your existing primary number.
  • Insert your HyNetflex number as the secondary number to be linked to your primary number.
  • Confirm the linking by inserting the OTP received on the secondary number.
  • Switch account to the HyNetflex number.

To Subscribe to Data Bundles Using MYMTN App

  • You can buy data bundles at the bottom menu of the app.

For Support

  • Call 216 (toll-free) from your MTN line or 08031021600 from other networks. You can also send an email to ESCustomer.Service@mtn.com